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Australian CIO Summit to explore how IoT technology is redefining business models across industries

Gold Coast, Australia skyline
Gold Coast, Australia skyline
Gold Coast, Australia skyline
July 15, 2016

by

Malcolm Thom

Gone are the days when connectivity was integral to a select few businesses such as smart meters and security alarm panels. Today, companies of all sizes are turning to the Internet of Things (IoT) to deepen customer engagement and realize new revenue streams.

In my role at Cisco Jasper, I speak with Australian companies from every industry, and the focus has clearly shifted from products to innovating services via connected devices. From capturing real-time, actionable insights to transforming customer engagement, IoT services are enabling a whole new world of opportunities for businesses to improve customer experience and grow revenue.

The shift toward connected services is evident in the number of CIOs attending the upcoming Australian CIO Summit. More and more organizations are focusing on IoT as a key driver of intelligence in both their IT and OT (operational technology) systems.

Improving healthcare and patient experience with IoT

One industry rapidly embracing IoT is healthcare — aiming to improve patient outcomes and drive down skyrocketing costs. As an example, hospital networks are reshaping their recovery processes by providing patients with in-home monitoring devices that can quickly identify any signs of post-surgery complications. With real-time monitoring and alerts to the care team, problems can be addressed before they escalate, which can improve patient recovery and better control costs.

Health insurers use similar monitoring devices with high-risk policy holders to better predict early signs of health issues. This valuable insight enables proactive intervention to promote better outcomes for patients, and help insurers avoid having to cover costly procedures.

Managing high-risk patients at home with telemonitoring

To improve health for people with chronic illnesses such as diabetes and heart disease, Australian health insurer HCF is now providing these high-risk patients with Internet-connected biometric monitoring devices to better manage their health.

From the comfort of their home, patients can collect and transmit health data to care providers using wireless devices such as weight scales, blood pressure meters, oximeters for gauging oxygen saturation levels in blood, and glucometers to monitor blood glucose levels. Readings are regularly monitored by nurses who alert patients to any problems.

Connect with Cisco Jasper at  Australian CIO Summit

If you’re attending the Australian CIO Summit, request a meeting with Cisco Jasper. I’d love to share some of our real-world success stories.

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